Help Us Improve

We’re sorry to hear your journey didn’t go as expected.

At SBS Private Hire, we aim to provide reliable, professional taxi and airport transfer services across Great Dunmow, Braintree, Stansted Airport and surrounding areas. If something wasn’t quite right, we’d really like the chance to put it right.

Tell Us What Happened

Please share a few details about your journey and what went wrong — our management team will review this and respond as quickly as possible.

Please either fill the form in below, or if you want to message our company director directly on whatsapp, select the social icon below.

Most issues can be resolved quickly if you contact us directly.

Your Name *

Booking or Order ID (if you have it)

When did you travel? *

Your Email address *

What Went Wrong? *

What could we do to make it better for you and other customers in future? *

Help Us Improve

Tell Us What Happened

Prefer to Leave a Public Review? Click Here